From our survey question – What things do you like about WOCO?
“I enjoy working with competent staff who always find an answer to problems we have.”
“I’m pleased with WOCO. I like the fact that there is someone to actually speak with after a help ticket is sent and there’s still an unresolved issue.”
“When issues arise WOCO is quick to respond. The staff is knowledgeable in their respective fields.”
“Staff always follow-up and provide timely feedback and responses and are always willing to help with issues or answer questions.”
“I like how they try their best to keep us informed and updated. I love the monthly meetings…very helpful!!!”
“Quick, knowledgeable service! Attention to detail!”
“Prompt responses. Willingness to adapt to our needs. Strong products.”
“Timely response to issues. Always trying to provide better services.”
“The people, their knowledge and concern to get the answers for us.”
“I like the timely response to questions I may have. Usually is taken care of in less than a day.”
“Friendly and professionalism of the staff.”
“Awesome staff. Great to work with and very personable. Training events are always a learning opportunity.”
“The personable staff that offers help with a calm voice when we’re our most frazzled! Easy help desk and quick response.”
“Fast response time to tickets, willingness to offer training and even come to our school.”
“The proactive approach to problems and positive customer service attitude.”